External Study Credit Granting with FluidSurveys

While these instructions refer to “credit granting”, they work for both credit and paid studies. For paid studies, participation will be marked (instead of credit granted) just like with any other paid study.

With FluidSurveys, note that some of the features used within FluidSurveys may vary depending on your subscription level with FluidSurveys. In most cases, you will need to have their Enterprise version in order to make use of the “Custom Variables in Publish URL” feature necessary for study credit granting to work properly.

Here are the basic steps, which are subject to change (since the product is controlled by FluidSurveys):

  1. On your Sona Systems site, change the Study URL so it includes ?survey_code=%SURVEY_CODE% in the URL. So if the Fluidsurveys URL is:https://fluidsurveys.com/surveys/abc/def/
    then change it to
    https://fluidsurveys.com/surveys/abc/def/?survey_code=%SURVEY_CODE%
  2. Having completed Step 1, the Study Information on your Sona Systems site now displays a URL labeled “FluidSurveys Redirection URLs”. On FluidSurveys, click on the settings button on the lower right, then click on Redirection on the next column. Check the GET Variable Passthrough checkbox under Redirection Settings. Then on the Response Complete and Response Terminated textboxes under Redirection URLs, place the FluidSurveys Redirection URLs on there. It should look something like this:https://yourschool.sona-systems.com/webstudy_credit.aspx?experiment_id=123&credit_token=4e48f9b638a

More info on how to change these settings can be found here:

https://help.fluidsurveys.com/articles/en_US/Redirecting-Respondents
https://help.fluidsurveys.com/articles/en_US/using-get-variables