Global Accessibility
Our Facilities
-
Global Accessibility
We have servers in several regions to improve platform accessibility and performance. -
Equinix Ashburn Data Center Campus
This is not a stock photo. It's an actual photo of one of the buildings where our data resides. -
Equinix Data Center Interior
Servers reside in secure cages within the data center. -
Backup Power Generators
Loss of electricity is not a problem. An array of batteries along with diesel-powered generators keep power flowing without interruption. -
Secured Facility
Security is on guard 24/7 to control access to the data center campus, and each building on the campus has additional security. -
Secured Perimeter
The entire data center campus is fenced and closely monitored. -
Hand Scanner
Entrance through all doors is controlled via biometric hand scan.
Global Accessibility
With state-of-the-art servers in data centers in the US, Canada, Europe, and Asia, we’re able to provide 24-hour access to our global customer base. Furthermore, our certified IT team and staff work a mix of U.S., E.U., and Asia-Pacific hours to provide customers with personalized support in case they encounter any obstacles. Backups are made once a day and stored in separate off-site secure data centers. Customer sites are accessible through a robust network that includes full support for IPv6 - the next generation of Internet technology, and an option for SSO (Single Sign-On) authentication.
Multi-language Support
Our software is currently available for participants in several languages in addition to English, including Spanish, Chinese (Simplified and Traditional), Japanese, Korean, French, German, Turkish, Portuguese, Hebrew, Polish, Czech and Russian, and for researchers in English and Japanese. If the preferred language is different from the above, users are still able to seamlessly enter data, like study names and prescreen questions, into the English interface.
Download our brochure (9.1 MB)