24-Hour System Availability
Our Facilities
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Global Accessibility
We have servers in several regions to improve platform accessibility and performance. -
Equinix Ashburn Data Center Campus
This is not a stock photo. It's an actual photo of one of the buildings where our data resides. -
Equinix Data Center Interior
Servers reside in secure cages within the data center. -
Backup Power Generators
Loss of electricity is not a problem. An array of batteries along with diesel-powered generators keep power flowing without interruption. -
Secured Facility
Security is on guard 24/7 to control access to the data center campus, and each building on the campus has additional security. -
Secured Perimeter
The entire data center campus is fenced and closely monitored. -
Hand Scanner
Entrance through all doors is controlled via biometric hand scan.
24-Hour System Availability, 365 Days a Year
With servers in the US, Canada, Amsterdam, and Tokyo, we’re able to provide 24-hour access to our global customer base. Our state-of-the-art servers are managed in data centers with multiple redundant Internet feeds and power backups provided by both an array of batteries and diesel generators in the case of an unforeseen power outage. Furthermore, our certified IT team and staff work a mix of U.S., E.U., and Asia-Pacific hours to provide customers with personalized support in case they encounter any obstacles. Off-site backups are made once a day and stored in secure data centers in another city. Customer sites are accessible through a robust network that includes full support for IPv6, the next generation of Internet technology.
With our dedicated infrastructure, you can:
- Increase sign ups and participation all year round at any time of the day
- Enable sign ups via the web and eliminate time consuming office visits to view study schedules
- Receive study sign ups on the busiest days and times of the week, such as Sunday evenings